Keeping people safe.

Our commitment

Every child, young person and adult who takes part in a HUR-ON programme has the right to be safe and treated with dignity. Where children and young people are involved — including our SPARK programmes, camps and events — their welfare comes first.

Our child-protection principles:

• the welfare of the child is the first consideration in every decision;
• every child has the right to be protected from harm, abuse, neglect and exploitation, whatever their age, ability, background or belief;
• every concern is taken seriously and acted on promptly;
• safeguarding is everyone’s responsibility, and no one is expected to deal with a concern alone.

Who this applies to

Everyone who works with or for HUR-ON: our team, facilitators, contractors, volunteers and delivery partners.

How we work

[HUR-ON must confirm that each practice below is real and in place before publishing. Remove or reword anything that is not.]

Supervision and consent

Children’s activities are supervised by adults who have been cleared to work with children.

• people who work with children are screened and reference-checked [describe the checks];
• adult-to-participant ratios are set for each activity [state the ratios];
• parent or guardian consent is obtained before a child enrols [describe how: form, platform, school letter];
• emergency contacts and medical or access needs are collected before the programme begins;
• camps and outdoor activities have risk assessments, first-aid cover and emergency plans.

Photography and video

We do not publish identifiable images of children without consent.

• photos and video of participants are taken and used only with the written consent of a parent, guardian or school;
• consent states where and how images may be used, and can be withdrawn at any time [describe the process];
• images are taken only on approved devices, and children’s full names are not published with their photos;
• personal data is handled in line with Malaysia’s Personal Data Protection Act 2010 [confirm with legal adviser].

Conduct expectations

Everyone working with HUR-ON agrees to a code of conduct before involvement with children.

• treat every participant with respect and dignity;
• no unsupervised one-to-one time with a child outside agreed settings;
• no physical discipline, humiliation or intimidation;
• no private contact with children or young people outside programme channels;
• no alcohol, tobacco or drugs while responsible for participants;
• report any breach or concern straight away [link to the full code of conduct if published].

Our programmes are inclusive and welcome people of every background and belief.

Raising a concern

Anyone — participant, parent, school, partner or team member — can raise a concern about a person’s safety or wellbeing. Contact our Designated Safeguarding Lead: [name, role, email and phone].

We take every concern seriously, act promptly, share information only with those who need to know, and report to the relevant authorities where required.

If someone is in immediate danger

Call 999. To report a concern about a child in Malaysia you can also contact Talian Kasih 15999 (Department of Social Welfare) [verify current numbers and legal references before publishing]. Malaysian child-protection law, including the Child Act 2001, applies to our work.

When a concern is raised

This is how we respond to an incident or concern [confirm this matches the internal procedure]:

• make sure the child or person is safe, and get first aid or emergency help if needed;
• tell the Designated Safeguarding Lead without delay;
• write down what was seen or said, factually and as soon as possible;
• inform parents or guardians, unless doing so would put the child at risk;
• report to the authorities where required [confirm reporting duties with legal adviser];
• keep records confidential, support everyone affected, and review what should change.

Review and specialist input

We review this policy [how often, e.g. every year] and after any serious incident. Last updated: [date].

This policy has been reviewed by [name or organisation of the specialist reviewer, and date].